Booking software for pet grooming shops
Less time on WhatsApp, more time grooming.
Customers pick the service and time themselves, prices are worked out for them, and WhatsApp confirms the booking. You focus on grooming; the bookings come in on their own.
See the demo shop → · Start free
Why grooming shops choose PettoBook
Prices by weight, coat and breed — automatically
A grooming shop doesn't have one price: a 5 kg poodle and a 25 kg golden retriever, a short coat and a double coat, all cost different amounts. PettoBook was built that way from the start.
- Pick a setup template (Simple / Standard / Detailed / Cats) and your services and prices are ready in 3 minutes
- Size × coat × breed — every cell can be edited
- Customers choose their pet and see its price straight away — no more “how much is it?”
- Special prices for individual regulars
All plans
WhatsApp confirmations, sent for you
When a customer books online, the system confirms it from your shop's own WhatsApp number — customer, pet, date, time and service — without you typing a word.
- Uses Meta-approved official templates, so it isn't treated as spam
- Every WhatsApp chat in one inbox that the whole team can share
- Want AI to answer prices and times and book for customers? Add WhatsApp AI auto-reply — a separately paid third-party Chatwoot or WATI account is required
Pro and above · AI auto-reply: Chatwoot / WATI, paid separately
24-hour self-booking, even after you close
Customers choose the service, add-ons, groomer and time themselves. Only the slots you are really free for are shown — no double bookings, no overbooking.
- Free slots are worked out from each groomer's shifts and existing bookings
- Add-ons (nail trim, teeth brushing, spa) are added to the total automatically
- Customers must accept your booking terms and deposit policy before booking
Basic and above
A price list in one tap, shared with one QR code
Change a price and there's no need to get the poster redesigned. Your price list is laid out automatically from your prices, in 8 colour themes — download PNG / JPEG or print it.
- Price list: dogs, cats, spa and add-ons, organised page by page
- Booking QR poster: put it in the shop or on Instagram and customers scan straight into your booking page
All plans
A shop directory that brings you new customers
PettoBook has a public directory of grooming shops. Pet owners nearby can find you by district, see your photos and services, and book directly.
- Listed automatically when you open your shop — free
- Already in the directory? Claim your listing by uploading your business registration
All plans
From check-in to payment, on one page
Calendar, customers, pet notes, payments, credit, points and packages — all in one place. No more juggling Excel, WhatsApp and a notebook.
- Booking detail: Arrived → Grooming → Done → Report, one tap each
- Walk-ins checked in within seconds
- Works on phone, tablet and computer
Calendar & customers: all plans · Credit & packages: Pro and above
How customers book online (8 steps)
- ① Open your shop Scan the QR or tap the Instagram link; sign in with Google or Apple in one tap
- ② Choose a service The price is worked out from the pet's weight and breed
- ③ Spa upgrade Optional, each with a clear description
- ④ Add-ons Nail trim, teeth brushing and more; included items are marked
- ⑤ Pick a time Only genuinely free slots are shown
- ⑥ Confirm Use packages or points, and add grooming requests
- ⑦ Accept the terms Deposit, rescheduling and lateness policies, stated once and clearly
- ⑧ Booked It appears in your calendar straight away
A day at the grooming shop
- Opening: Today at a glance One row per groomer: which bookings are paid and which aren't, with today's takings in the top corner.
- A walk-in arrives: Checked in within seconds Find the customer or add a new one on the spot, then tap “Check in & start grooming”.
- Grooming: One tap to change status Arrived, grooming, done — and the pet's allergies and notes are right there when you open it.
- A regular returns: Customer records saved automatically Each customer's pets, credit, points and past bookings — search by name or phone to find them.
A real shop: PAWSIN Japanese Pet Grooming
463 bookings since May 2026: 94% made online by customers, 99 between 9 pm and 9 am, 210 customers in total.
Plans
- Free HK$0 /month: Open your shop + directory listing, Calendar & customer management, Price list & QR poster, 1 groomer
- Basic HK28 /month: 24-hour online booking, Automatic notifications, Business analytics, 3 groomers
- Pro HK68 /month: WhatsApp booking confirmations, Credit, packages & digital stamp card, In-app AI assistant for owners, 5 groomers
- Enterprise HK$528 /month: Loyalty points, Your own branded app, Remove PettoBook branding, 8 groomers
Pay monthly. No long contract. WhatsApp AI auto-reply isn't included in any plan: it needs a separately paid third-party Chatwoot or WATI account, connected to PettoBook.
Questions shop owners ask
I'm not good with computers. Is it hard to use?
Pick a setup template and your prices are filled in for you — change a few numbers and you're ready. Day to day, you look at the calendar and tap to change a booking's status. If anything is unclear, see the help centre or contact us.
My customers are used to WhatsApp. Will they book online?
PAWSIN's customers were WhatsApp users too. Now 94% of its bookings are made online by customers themselves, and 99 were made between 9 pm and 9 am. You can keep using WhatsApp as well — confirmations are sent from your own number.
I already have hundreds of customers. Do I have to re-enter them?
No need to do it all at once. A customer's record is created automatically the first time they book online, and walk-ins can be added in seconds.
Is it really free?
Opening your shop, the directory listing, the calendar and customer management are free. Letting customers book online themselves starts from the Basic plan at HK
28/month.Is customer data safe?
Each shop's data is kept separate — other shops can't see your customers. All connections are encrypted.
Can I use it on my phone?
Yes. PettoBook works on phones, tablets and computers — open it in a browser, or add it to your home screen.
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