24-hour online booking

Closed for the night? Customers still book.

Customers pick the service, add-ons, groomer and time themselves. Only your genuinely free slots are shown — no double bookings, no overbooking — and the booking is in your calendar when you open next morning.

Basic and above

How customers book: 8 steps, 1 minute

1. ① Open your shop Scan the QR or tap the Instagram link; sign in with Google or Apple in one tap
2. ② Choose a service The price is worked out from the pet's weight and breed
3. ③ Spa upgrade Optional, each with a clear description
4. ④ Add-ons Nail trim, teeth brushing and more; included items are marked
5. ⑤ Pick a time Only genuinely free slots are shown
6. ⑥ Confirm Use packages or points, and add grooming requests
7. ⑦ Accept the terms Deposit, rescheduling and lateness policies, stated once and clearly
8. ⑧ Booked It appears in your calendar straight away

Key points

• Free slots worked out from each groomer's shifts and existing bookings
• Add-ons (nail trim, teeth brushing, spa) added to the total automatically
• Customers must accept your terms and deposit policy before booking
• Customers can sign in with Google or Apple in one tap

A real shop: PAWSIN Japanese Pet Grooming

463 bookings since May 2026: 94% made online by customers, 99 between 9 pm and 9 am, 210 customers in total.

Questions shop owners ask

My customers are used to WhatsApp. Will they book online?

PAWSIN's customers were WhatsApp users too. Now 94% of its bookings are made online by customers themselves, and 99 were made between 9 pm and 9 am. You can keep using WhatsApp as well — confirmations are sent from your own number.

Is it really free?

Opening your shop, the directory listing, the calendar and customer management are free. Letting customers book online themselves starts from the Basic plan at HK